MÔVEO.AI
Moveo AI is a Conversational AI platform that enhances customer experience (CX) and efficiency through AI virtual agents.
- Product Features:
- 1-click AI:
- Allows users to upload data in any format and automate over 70% of customer support operations.
- Auto Builder:
- Enables the creation of AI virtual agents quickly by describing business processes, powered by Moveo AI and GPT-4.
- No-code Platform:
- Offers a user-friendly interface with a drag-and-drop environment for building AI virtual agents with minimal or no developer intervention.
- Best in Class NLP:
- Utilizes natural language processing for advanced conversation capabilities.
- Self-learning Capabilities:
- AI agents can improve over time through observation.
- Multiple Integrations:
- Supports integration with various systems.
- Benefits:
- Generate Leads:
- Attracts potential customers and helps in conversion.
- Improve Customer Experience:
- Provides quick and personalized responses to enhance customer satisfaction.
- Enhance Operations:
- Connects with business systems to support customers throughout their journey.
- Automate Repetitive Processes:
- Allows employees to focus on more complex tasks.
- Customer Testimonial:
- Stamatis Karamouzis, an AI & Automations Executive, praises Moveo AI for handling top call drivers efficiently and offering a no-code and user-friendly environment.
- Operational Efficiency:
- Moveo AI can reduce the operational cost of call centers by introducing new ways for users to interact, achieving a 95% resolution rate, and a 50% reduction in workload for live-support agents.
- ROI Calculator:
- Offers a tool to calculate potential savings by automating customer support based on factors such as monthly chats, costs, time to resolution, and automation rate.
- Additional Features:
- Omnichannel Support:
- Supports communication across various channels.
- Analytics:
- Provides data-driven insights into customer service bot performance.
- Human Chat Integration:
- Seamlessly transfers conversations to human support when needed.
- Newsletter:
- Subscribers can receive updates on product features and news from the company.
- Industries Served:
- Moveo AI serves industries such as Financial Services, eCommerce, Courier and Logistic Services, and GameTech.
- Company Information:
- Provides details about the company, partners, pricing, and careers.
- Resources:
- Offers documentation, a blog, an ROI calculator, and press releases.
- Legal:
- Links to legal documents, including Subscription Agreement, Data Processing Agreement, Privacy Policy, Terms of Use, and Cookies Policy.
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